La API de Recuperación de Calificaciones de Trustpilot proporciona acceso estructurado y confiable a reseñas reales que los usuarios dejan en Trustpilot sobre diferentes empresas. A través de esta interfaz, los usuarios pueden obtener información detallada de las reseñas asociadas con un dominio específico, facilitando la integración de datos de confianza en aplicaciones, paneles de control, sistemas de análisis o sitios web.
Cada reseña devuelta incluye múltiples atributos que ayudan a entender la experiencia del consumidor. Estos incluyen la calificación de estrellas (review_rating), el título de la reseña (review_title), el texto completo (review_text), el idioma, la fecha de publicación, la ubicación, el número de "me gusta" recibidos y un identificador único para la trazabilidad. Además, la API expone información relevante sobre el autor, como su nombre o apodo, país de origen, número total de reseñas que ha publicado en Trustpilot y cuántas corresponden a la misma empresa.
En resumen, la API de Reseñas de Trustpilot centraliza el acceso a reseñas auténticas, verificadas y actualizadas, ofreciendo un recurso valioso para cualquier proyecto que requiera información confiable sobre la satisfacción del consumidor y experiencias en diversas industrias y mercados globales.
{"data": [{"review_rating": 5, "review_title": "Quick and helpfull support", "review_text": "Quick and helpfull support", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-08-06T18:42:16.000Z", "review_id": "689385e8d77c4115ae1addab", "author_title": "Tamas Forray", "author_id": "689385d9960069e61af6a9fe", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "HU"}, {"review_rating": 5, "review_title": "Kind and helpful :)", "review_text": "Martin was very kind and the information was helpful :)", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-28T07:28:56.000Z", "review_id": "68870a98e34c32cf5048acd8", "author_title": "\u00c9va L\u00e1ng", "author_id": "68870a81b7b817447b5eddf3", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "HU"}, {"review_rating": 5, "review_title": "Very accurate and precise and relevant\u2026", "review_text": "Very accurate and precise and relevant information", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-08T19:00:11.000Z", "review_id": "686d4e9b6a7e4fad23c07aec", "author_title": "Bilu Bilu", "author_id": "6059101bc44d4100196cad5d", "author_reviews_number": 3, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Accurate and reliable pricing", "review_text": "Accurate and reliable pricing ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-04T15:47:41.000Z", "review_id": "6867db7df1c032cc7dc60739", "author_title": "Charles Nduwuba", "author_id": "6867db742824b59a852d2dc2", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Metals-api.com API is really easy to\u2026", "review_text": "Metals-api.com API is really easy to use. Their documentation is great! Our account manager was so helpful in answering my questions about the data being returned from their API. I tried other companies APIs for metal pricing and they were just not responsive. It was great to find that metals-api.com was quick to answer all my questions.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-07-03T21:25:49.000Z", "review_id": "6866d93de19069f243988a28", "author_title": "Tim Courtney", "author_id": "660c7e3035b44500127fb459", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Very helpful", "review_text": "Very helpful ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-19T22:34:01.000Z", "review_id": "68547439b2654c534aa4f568", "author_title": "Thomas Petersen", "author_id": "6064d051e3c5e0001ae0eea9", "author_reviews_number": 4, "author_reviews_number_same_domain": 1, "author_country_code": "DK"}, {"review_rating": 5, "review_title": "I need some technical assistance and\u2026", "review_text": "I need some technical assistance and Martin that was on the chat, helped me with exactly what I needed, immediately, without delay, its a very efficient service and Martin assisted, despite me being not technical at all , he helped me with my query and solved my problem, thanks very much !!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-19T15:39:22.000Z", "review_id": "6854130a24b26afb59a5676b", "author_title": "Gary Kruger", "author_id": "685412e82824b56d20185bd8", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "ZA"}, {"review_rating": 5, "review_title": "Good customer support ", "review_text": "I had a question about my account and they were quick to solve it, and I appreciated all the help that they gave me in a timely manner.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-12T22:38:17.000Z", "review_id": "684b3ab97008ec198f288c34", "author_title": "CaratCam", "author_id": "684b3ab24e662dde863d7e10", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Very helpful", "review_text": "Very helpful", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-06-04T15:46:25.000Z", "review_id": "68404e30baf90612a56769c7", "author_title": "I Ali", "author_id": "68404e202f24786d320e4620", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Support team is excellent!", "review_text": "I dealt with Martin Pultrone recently, when a client needed to know the Troy per Ounce for LME-XCU price in the metals-api. He answered all the questions I had quickly and extensively, so proved incredibly helpful with my query. Based on this I'm assuming the whole support team is superb.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-05-12T11:25:26.000Z", "review_id": "6821be862f212c912e838471", "author_title": "Philip Withers", "author_id": "6821be80bf768b7870f7b0a7", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Quick and informative", "review_text": "Quick and informative", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-29T15:43:24.000Z", "review_id": "6810d77ce69464b6bdc8ee6c", "author_title": "Roxanne Palmrose", "author_id": "6810d775bf768b6d2fe6610c", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Martin was so respectful and help me to\u2026", "review_text": "Martin was so respectful and help me to solve my issue.", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-10T15:16:28.000Z", "review_id": "67f7c4ace2f4543e744281a4", "author_title": "Dylan Vargas", "author_id": "67f7c4a48f8186342409a9c6", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "DO"}, {"review_rating": 1, "review_title": "Tried to downgrade my account last year\u2026", "review_text": "Tried to downgrade my account last year to lowest tier. They instead added the lower tier as a 2nd plan. I just assumed they billed me for the new package, and I was ok with this. Fast forward a year, and hours ago I get billed for both packages again. Mind you I only use 1 API key. They refuse to issue a refund for $199 even though I was just billed hours ago. They do this on purpose. Any other API or subscription you change the subscription, you don't add an additional subscription. They know full well what they are doing. ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-04-02T18:33:25.000Z", "review_id": "67ed66d522c2573f811c404c", "author_title": "Mike Koenig", "author_id": "67ed66cd89ee146555533c62", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "US"}, {"review_rating": 5, "review_title": "Quick response", "review_text": "Quick response", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2025-02-21T17:28:11.000Z", "review_id": "67b89b8ba317bbf1d0296bf6", "author_title": "PasL", "author_id": "67b89b7f50283b50d21a800e", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "CA"}, {"review_rating": 5, "review_title": "Outstanding support", "review_text": "I don't want to describe the support simply as professional, because that description is inadequate. It was the kind of support what one hopes for and unfortunately rarely gets. Thank's!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-10-07T17:38:54.000Z", "review_id": "6704008e3119d2be532fd846", "author_title": "Roland Dietz", "author_id": "6079a301e21a2c001b40f6b0", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "DE"}, {"review_rating": 5, "review_title": "Good Support", "review_text": "I wrote to them to cancel my subscription after I decided not to go further with their platform", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-09-05T09:42:08.000Z", "review_id": "66d960d0cdfca905f35f19bb", "author_title": "Emmanuel Akinbo", "author_id": "66d960c66fcbef5b97846559", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "NG"}, {"review_rating": 5, "review_title": "Good service have used for years\u2026", "review_text": "Good service have used for years without issue. ", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-06-11T16:36:41.000Z", "review_id": "666860f959e2db65d787dac6", "author_title": "Stephen Irvine", "author_id": "61251387e11cf10012b0b86d", "author_reviews_number": 2, "author_reviews_number_same_domain": 1, "author_country_code": "GB"}, {"review_rating": 5, "review_title": "Great API!!!!", "review_text": "Great API!!!!", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-05-28T00:26:35.000Z", "review_id": "6655089b1a3d3b72588306b1", "author_title": "Perly", "author_id": "66550839de935396ba007953", "author_reviews_number": 1, "author_reviews_number_same_domain": 1, "author_country_code": "AR"}, {"review_rating": 5, "review_title": "Fast and accurate help with the API", "review_text": "Fast and accurate help with the API", "review_language": "en", "review_location": null, "review_likes": 0, "review_date": "2024-05-13T23:19:59.000Z", "review_id": "664283ff35c59aa27245176a", "author_title": "Zoran", "author_id": "664283ee697970c3390549ea", "author_reviews_number": 1}],"_note":"Response truncated for documentation purposes"}
curl --location --request GET 'https://zylalabs.com/api/9930/retrieve+trustpilot+ratings+api/18722/trustpilot?company_domain=metals-api.com&page=2' --header 'Authorization: Bearer YOUR_API_KEY'
| Encabezado | Descripción |
|---|---|
Autorización
|
[Requerido] Debería ser Bearer access_key. Consulta "Tu Clave de Acceso a la API" arriba cuando estés suscrito. |
Sin compromiso a largo plazo. Mejora, reduce o cancela en cualquier momento. La Prueba Gratuita incluye hasta 50 solicitudes.
La API devuelve reseñas verificadas asociadas con un dominio específico, incluidos atributos como la calificación por estrellas, el título de la reseña, el texto completo, el idioma, la fecha de publicación, la información del autor y métricas de compromiso del usuario como el número de "me gusta".
Los campos clave en la respuesta incluyen review_rating (calificación de estrellas), review_title, review_text, lenguaje, publication_date, nombre o alias del autor, ubicación, likes y un identificador único para cada reseña.
Los datos de respuesta están estructurados en un formato JSON, con cada reseña representada como un objeto que contiene varios atributos. Esto permite un fácil análisis e integración en aplicaciones o paneles.
El punto final proporciona información detallada sobre las experiencias del consumidor, incluyendo calificaciones de estrellas, contenido de reseñas, detalles del autor y métricas de participación, lo que permite a las empresas analizar la retroalimentación del cliente de manera integral.
Los usuarios pueden personalizar sus solicitudes especificando parámetros como el dominio para el cual desean reseñas, lo que les permite centrarse en empresas o industrias específicas relacionadas con sus necesidades.
Los casos de uso típicos incluyen mejorar la gestión de la reputación empresarial, integrar la retroalimentación de los clientes en plataformas de análisis y desarrollar paneles que rastreen el sentimiento del consumidor a lo largo del tiempo.
La precisión de los datos se mantiene a través de los procesos de verificación de Trustpilot, asegurando que solo las reseñas auténticas de usuarios verificados sean accesibles a través de la API, mejorando así la fiabilidad de la información proporcionada.
Los usuarios pueden analizar los datos devueltos para identificar tendencias en la satisfacción del cliente, responder a comentarios y tomar decisiones informadas para mejorar sus productos o servicios en función de información real del consumidor.
Nivel de Servicio:
100%
Tiempo de Respuesta:
228ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
213ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
182ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
39ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
561ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
75ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
1.692ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
1.971ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
293ms
Nivel de Servicio:
100%
Tiempo de Respuesta:
2.084ms